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'''2) jak funguje Zotter''' - obchodní úspěch a trvalá udržitelnost
'''2) The succes of Zotter chocolate factory'''


[[File:Zotter Schokoladentafeln.jpg|thumb|Zotter Schokoladentafeln]]
[[File:Zotter Schokoladentafeln.jpg|thumb|Zotter Schokoladentafeln]]


Josef Zotter founded his enterprise in 1999.
Zotter managed to find the reason why people buy chocolate - they seek experience and added value more than just to eat something sweet. Key elements of his success are:
- high-quality chocolate with bold, even sensational flavours, which attract public interest naturally without spending on advertising
- artistic packages, nearly true pieces of art, which sell themselves just through the emotions from visual experience
Nowadays over 200.000 visitors come each year to visit "chocolate theatre", experiential trail along the factory, where you can taste enormous number of chocolate flavours and watch all the parts of chocolate-making process.
What is sustainable on the Zotter chocolates?
- it is a Austrian-owned factory, making economical profit for Styria, employing over 100 of local people and attracting tourists to the region = economical and social pillar of sustainability
- all the chocolate is Fair Trade and organic, = environmental pillar of sustainability


umělecké obaly, originální příchutě, vysoká kvalita, osobnost Josefa Zottera, zážitkové nakupování, suroviny bio a fair trade
čerpáme z exkurze a ze studie




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